![]() Every consumer loves to make savings when it is possible and we love to help you with the process of saving money. We strive to find offers for all the latest deals on all the top companies, including Sharemouse Com. More details about Sharemouse Com can be found at their website.Īt we enjoy saving you money wherever we possibly can. Sharemouse Com strives to give great offers and always keeps their customers in mind when offering products and services. These savings include coupons, deals, reviews, and more for Sharemouse Com and other similar businesses. Hope this helps to get a better is where you want to go to find the best savings possible for many of the most popular brands worldwide. We kindly ask for your understanding, that we do not closely monitor 3rd party community forums such as this subreddit but occasionally provide free step-by-step custom video tutorials here as well. We believe that this is a fair deal and actually common in the open-source industry as well. Please just limit use to features you are comfortable with or consider using our paid support services to get the most out of the software. PhraseExpress is feature-rich and we are aware that it can be overwhelming for some. PhraseExpress documentation for Windows / Mac / iOS Please note the updated documentation links (as you posted an expired URL): However, we don’t leave freeware users in the dust and grant free access to a very elaborate documentation which includes freely accessible step-by-step video tutorials. We would be surprised if you expect that for your $0. What you seem to miss is that we run a business and not a charity, thus cannot provide personal technical assistance or consulting to every of the hundreds of thousands of freeware users. It has been downloaded worldwide by countless users over the past two decades. We give away a power house software completely free-of-charge. Of course, we do help our customers with great joy. It's the first time I hear that the EU makes it impossible to maintain a user forum. Now, I learn that the forum has been closed even to paid users, under the pretext of some EU regulations. Enabling users to help each other does not add any costs to a support team. When I started using Phrase Express, the forum was reserved to paying users, which was already a boneheaded decision. However, it's a very reasonable expectation to, at least, have a forum where users can help each other. ![]() It would be better if they said nothing, especially since the core of the message is : you're not entitled to support, you moron.įree users do not necessarily expect assistance (although I know of several freemium program publishers or Internet service providers which do, indeed, provide customer support to free users). I have been using computers for decades, and I have never seen such a rude, in-your-face, deliberately offensive customer service. I have just discovered those two reddit threads, and sure enough, we get "What you seem to miss is that we run a business and not a charity", "Wow, this estimation truly is beyond interesting" (ironical), and "We do not 'promote' our features but just set straight your unconventionally interesting assumption". What gets on my nerves is that every single time I have read an answer to a service request by a free user (including the only time I've asked myself), the person giving the answer felt obligated to adopt a snarky and condescending tone. But I hope it is helpful to you in some way. This already took 15 minutes to write, and I don't really have any interest in spending more time on it. So that's worth something I guess, even though I use AHK too. Others might say that what I do with it is something that autohotkey could easily do and why did I pay so much for it, but with the program, I don't have to go through a long script to make changes. So I don't try to do anything fancy with it. My version and set up works for me now, and I try to keep it that way so I don't have to seek support. I think there is a place to discuss macros now. That was a long time ago, I cannot remember the details. There was one at one point but then it was shut down. I learned so much from Xyplorer forums, Everything forums, and so on. I haven't looked recently, but for a long time there was a lack of a forum for user discussion as well- in a tool like this, people can discover all kinds of useful examples and tricks from each other. I thought there was a lot of defensiveness, aggressiveness and just a lack of interest in working together. I was bothered by the general approach/tone/attitude towards supporting users in accomplishing their goals. Ultimately it wasn't that there was this single problem that was never solved. There is no point in writing a long post listing all the various events- context is lost, situations change. My opinion was formed over several years, first as a free user then as a paid user after I decided to invest in the program.
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